dewa 138Privacy Policy

This page describes what we collect when you use dewa 138 and how we keep that data protected. We at dewa 138 are committed to transparency about our data practices, and we want you to understand your rights when you access our platform.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their access and use of dewa 138 comply with their own jurisdiction's law.

We operate across supported regions, including Jakarta, Surabaya, Bandung, Medan, and Semarang. Our platform combines live-dealer tables, sportsbook markets, slot games, and esports betting into a single account. This policy outlines how we handle the personal information you provide to us.

What we collect and why

We collect personal information to operate dewa 138 and deliver our services. When you create an account, we ask for your name, email address, phone number, and date of birth. We also collect information about your account activity — which games you play, your deposit and withdrawal history, and your interaction with our live-dealer tables and sportsbook markets.

We use this data to verify your identity, process your payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet), and settle your outcomes fairly. We also use it to detect fraud, comply with legal obligations, and improve our platform.

Account verification and KYC

We at dewa 138 require identity verification before you can withdraw funds. We ask for a government-issued ID, proof of address, and sometimes a selfie. This process, known as Know Your Customer (KYC), helps us prevent money laundering and fraud. Your documents are encrypted and stored securely; we do not share them with third parties except where required by law.

Cookies and tracking

Our platform uses cookies to remember your login, language preference, and betting history. These cookies help us deliver a faster experience and understand how you use dewa 138. You can disable cookies in your browser, but some features may not work as intended. We also use analytics tools to track page views and user behaviour — this data is anonymized and helps us improve our sportsbook, live-dealer studios, and slot offerings.

Your rights on dewa 138

You can request a copy of your personal data at any time
You can ask us to correct inaccurate information
You can request deletion of your account and associated data
You can opt out of marketing emails
You can contact our support team with privacy concerns

Our data protection commitments

We at dewa 138 protect your data using industry-standard encryption (SSL/TLS). Our servers may sit outside your jurisdiction, but we comply with data protection laws in the regions where we operate. We do not sell your personal information to third parties. We share data only with payment processors, fraud-detection services, and legal authorities when required by law.

Our commitment is to operate transparently, protect user data, and settle all outcomes fairly. We retain your account data for as long as your account is active, plus seven years for regulatory compliance. If you close your account, we delete your personal information within 30 days, except where we are required by law to retain it.

If you have questions about how we handle your data, or if you believe we have misused your information, contact our support team. We respond to privacy inquiries within five business days. Your trust in dewa 138 is essential to us, and we take data protection seriously.

SSL encryption: All data transmitted between your device and our servers is encrypted using industry-standard protocols.
KYC verification: We verify your identity before allowing withdrawals to prevent fraud and comply with anti-money-laundering rules.
Data retention: We keep your account data for seven years after closure to meet regulatory requirements in supported jurisdictions.
Third-party processors: Payment processors and fraud-detection vendors may access your data only to deliver their services to dewa 138.

This privacy policy was last updated in 2024. We may update it from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on dewa 138.